Sunday, April 30, 2006

the customer is sometimes wrong

Here I go, linking to Seth again.

I just really liked this matter-of-fact way of saying what most business owners already know to be true:

The customer is not always right
.

He's right. They can be very wrong, and cause a lot more trouble than they're worth. And when they do, they're not your customer anymore.

2 Comments:

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