tell ten friends::

the customer is sometimes wrong

Here I go, linking to Seth again.

I just really liked this matter-of-fact way of saying what most business owners already know to be true:

The customer is not always right.

He's right. They can be very wrong, and cause a lot more trouble than they're worth. And when they do, they're not your customer anymore.

posted by Jordan Behan @ 1:27 PM